Privacy Policy

Information We Collect

feromadryla collects various types of information to provide you with personalised budgeting and financial management services. We're transparent about what we collect and why we need it.

Personal Information

• Full name, email address, and contact details when you create an account
• Financial information including income sources, expense categories, and budget goals
• Transaction data from linked bank accounts and financial institutions (with your explicit consent)
• Employment information and salary details to help calculate budget recommendations
• Demographic information such as age range and location for service personalisation

Technical Information

• Device information including browser type, operating system, and mobile device identifiers
• Usage data showing how you interact with our platform features
• IP addresses and location data (with permission) for security and service delivery
• Cookies and similar tracking technologies to enhance user experience

How We Use Your Information

We use the information we collect to deliver effective budgeting tools and improve your financial management experience. Every piece of data serves a specific purpose in helping you achieve your financial goals.

• Creating personalised budget plans based on your income and spending patterns
• Sending account notifications, budget alerts, and spending summaries
• Analysing financial trends to provide better budgeting recommendations
• Maintaining platform security and preventing fraudulent activities
• Improving our services through user behaviour analysis and feedback
• Complying with Australian financial regulations and reporting requirements
• Providing customer support and responding to your enquiries

Information Sharing and Disclosure

feromadryla maintains strict controls over when and how we share your information. We only share data when necessary to provide our services or when required by Australian law.

Service Providers

We work with carefully vetted service providers who help us deliver our budgeting platform. These include cloud hosting providers, payment processors, and data analytics services. All service providers sign comprehensive data protection agreements and can only use your information for specified purposes.

Financial Institutions

With your explicit permission, we connect to your bank accounts and financial institutions to retrieve transaction data. This connection uses bank-grade security protocols and you can revoke access at any time through your account settings.

Legal Requirements

We may disclose information when required by Australian law, court orders, or regulatory requests. This includes compliance with the Australian Privacy Principles under the Privacy Act 1988 and anti-money laundering regulations.

Business Transfers

If feromadryla is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you of any such change and ensure your privacy rights remain protected under the new ownership.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting our privacy team.

To exercise any of these rights, contact us at privacy@feromadryla.com or use the privacy controls in your account settings. We typically respond to privacy requests within 30 days.

Data Security and Protection

Protecting your financial information is our highest priority. We employ multiple layers of security to safeguard your data against unauthorised access, alteration, or disclosure.

Technical Safeguards

• 256-bit SSL encryption for all data transmission between your device and our servers
• Advanced encryption at rest for all stored financial data and personal information
• Regular security audits and penetration testing by independent security firms
• Multi-factor authentication options for enhanced account security
• Automated threat detection and response systems monitoring for suspicious activity

Operational Security

• Strict access controls limiting employee access to customer data on a need-to-know basis
• Comprehensive background checks for all employees handling personal information
• Regular security training and privacy awareness programs for staff
• Incident response procedures for rapid containment of any security breaches

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with Australian legal requirements. Different types of data have different retention periods based on their purpose and regulatory obligations.

Active Account Data

While your account is active, we maintain your profile information, budgeting data, and transaction history to provide continuous service. You can delete specific transactions or budget categories at any time through your account dashboard.

Closed Account Data

When you close your account, we begin a 90-day retention period during which you can reactivate your account with all data intact. After 90 days, we permanently delete your personal information, except for data we're required to retain by law.

Legal Retention Requirements

Australian financial regulations require us to retain certain transaction records and account information for seven years after account closure. This includes records needed for tax reporting, anti-money laundering compliance, and dispute resolution.

Deletion Process

Our automated deletion systems permanently remove expired data using secure deletion methods that make recovery impossible. You can request immediate deletion of your account data at any time, subject to legal retention requirements.

International Data Transfers

feromadryla operates primarily within Australia, but some of our service providers may process data internationally. We ensure all international transfers meet Australian privacy standards and provide adequate protection for your information.

When we transfer data outside Australia, we use approved transfer mechanisms including:

• Standard contractual clauses approved by the Australian Privacy Commissioner
• Service providers in countries with adequate privacy protections recognised by Australia
• Binding corporate rules for multinational service providers
• Your explicit consent for specific transfer purposes

You can request information about specific international transfers affecting your data by contacting our privacy team.

Cookies and Tracking Technologies

feromadryla uses cookies and similar technologies to enhance your experience, remember your preferences, and analyse how you use our platform. We're transparent about what tracking technologies we use and give you control over your preferences.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality, login sessions, and security features
• Preference Cookies: Remember your settings, dashboard layout, and notification preferences
• Analytics Cookies: Help us understand how users interact with our budgeting tools to improve the experience
• Marketing Cookies: Used to personalise content and measure the effectiveness of our communications

You can manage your cookie preferences through your browser settings or our cookie preference centre. Disabling certain cookies may limit some platform features, but essential functionality will remain available.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email, platform notifications, or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated.

For material changes that affect your rights or how we use your information, we'll provide at least 30 days notice and may require your consent before implementing the changes.

Children's Privacy

feromadryla's budgeting services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If you're under 18, please do not create an account or provide personal information through our platform.

If we discover that we've inadvertently collected information from someone under 18, we'll delete that information promptly. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

Australian Privacy Law Compliance

feromadryla is committed to complying with the Privacy Act 1988 and the Australian Privacy Principles. We're registered with the Office of the Australian Information Commissioner and follow their guidelines for responsible data handling.

If you have concerns about how we handle your personal information, you can:

• Contact our privacy officer directly at privacy@feromadryla.com
• File a complaint through our internal complaints process
• Lodge a complaint with the Office of the Australian Information Commissioner
• Seek resolution through alternative dispute resolution services

We're committed to resolving privacy concerns promptly and transparently. Most complaints are resolved within 30 days of receipt.